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How madetoto 4d Handles Your Personal Data

At madetoto 4d, your personal data is handled with a clear purpose: we collect only what we need to run your account, process payments through DANA, OVO, GoPay…

Account data protectedDANA, OVO, GoPay, QRIS transactions securedData deletion requests acceptedNo third-party sale of your dataIndonesia-based support available

Explore the Lobby Read FAQ

Browse What Data We Collect and Why

madetoto 4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect your name, email address, phone number, and the payment details linked to your chosen method — whether that is DANA, OVO, GoPay or QRIS. We also record session logs and device identifiers to detect unusual access patterns

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and protect your account. Transaction records are retained for a minimum period required by applicable financial regulations, and access to those records depends on local law. We do not sell, rent or exchange your personal information with advertising networks. Data shared with payment processors is limited
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strictly to what is needed to complete your deposit or withdrawal, and those processors are bound by equivalent data-protection obligations. Your data is stored on servers with encryption at rest and in transit.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Our Data Team for Any Privacy Request

If you want to access, correct or remove your personal data, our dedicated privacy team is reachable through three channels.

DATA HANDLING PRACTICES

Explore How We Protect and Manage Your Information

Our data practices are built around six operational commitments — each one covering a specific aspect of how your information moves through the platform, from account creation through…

Cookie Control

We use session cookies to keep you logged in and analytics cookies to understand page performance.

Account Security Layer

Every account login is monitored for device fingerprint changes.

Payment Data Isolation

Your DANA, OVO, GoPay or QRIS credentials are never stored on our platform servers.

Data Retention Schedule

Active account data is retained for the duration of your account plus a regulatory period thereafter.

Third-Party Disclosure Rules

We share data with third parties only in three situations: to process your payment, to comply with a lawful legal…

Your Right to Correction

You can update your registered email, phone number or display name at any time via Settings → Profile.

Open the Answers to Your Privacy Questions

The questions below cover the privacy topics we hear most often from our account holders in Indonesia. If your question is not listed here, our live chat team at 07:00–23:00 WIB can give you a direct answer tied to your specific account situation.

We collect your name, email address, phone number and a verified payment method — DANA, OVO, GoPay or QRIS. We also log your device ID and session timestamps to protect your account from unauthorised access and to process withdrawals accurately.

We share your data only with payment processors needed to complete your transactions and with authorities if required by law. We never sell or trade your personal information to advertisers or data brokers under any circumstances.

Non-financial profile data is deleted within 30 days of account closure. Transaction records are retained for the minimum period required by applicable financial regulations, after which they are permanently erased from our systems.

Yes. Submit a data access request through Settings → Privacy in your account, or email our privacy desk. We will compile and deliver your data summary within 3 business days of receiving a verified request from your registered email address.

No. We use payment tokenisation, meaning only a secure reference ID is stored on our servers — never your actual wallet credentials or account numbers. Your payment provider handles all sensitive credential storage on their own secured infrastructure.

Log in and go to Settings → Privacy to submit a deletion request, or contact our live chat between 07:00–23:00 WIB. Once verified, non-financial data is removed within 30 days; transaction logs follow the regulatory retention schedule.

The core policy applies to all account holders. However, specific data retention obligations or disclosure requirements depend on local law, so some details of how long records are kept or when disclosures are made may vary by applicable jurisdiction.

How madetoto 4d Handles Your Personal Data

Reach Our Data Team for Any Privacy Request

Explore How We Protect and Manage Your Information

Cookie Control

Account Security Layer

Payment Data Isolation

Data Retention Schedule

Third-Party Disclosure Rules

Your Right to Correction

Open the Answers to Your Privacy Questions

01 What personal data does madetoto 4d collect when I open an account?

02 Does madetoto 4d share my data with other companies?

03 How long does madetoto 4d keep my data after I close my account?

04 Can I request a copy of the data madetoto 4d holds about me?

05 Are my DANA, OVO, GoPay and QRIS payment details stored on your servers?

06 How do I ask madetoto 4d to delete my personal data?

07 Does this Privacy Policy apply differently depending on where I am in Indonesia?

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